"I would love to be a reference for Pnina Merzel, who is an outstanding real estate agent. Pnina brings so much to the table! She has accumulated a real understanding of the ins and outs of the neighborhood, she approaches things with honesty and integrity, and she has an unusual ability to understand the specific needs of her clients"

Mrs Merzel is exceptionally dedicated. She really went to extraordinary lengths to help find properties that matched our standards in our desired neighborhood. She’s always available for our annoying questions, really cares, and had some great life advice as well :) 10 out of 5 stars, would take her again!

I would like to highly recommend Pnina Merzel as a real estate agent. I have had the opportunity to work with Pnina on several occasions, and I have always been impressed by the high level of professionalism, thoroughness, and care she brings to every transaction. She is a first-class professional who consistently goes above and beyond to ensure a smooth, successful process and the satisfaction of everyone involved.

Pnina was amazing to work with! From the very beginning, she went above and beyond to help us find the perfect apartment. She listened carefully to our needs, was patient through every step of the process, and she never made us feel rushed or pressured. Her warmth, professionalism, and deep knowledge of the market made all the difference. I would recommend Pnina to anyone looking for an apartment in the areas she works with. Thank you again so much for everything.

Mrs Merzel was a pleasure to work with! Extremely professional! She was very patient and easy going. A big help!!

Pnina Merzel went above and beyond. She provided unwavering support, guidance, and encouragement throughout my journey to sell and buy, making a daunting process manageable and empowering"

Pnina, goes above and beyond! Making your priorities and concerns hers! No ulterior motive, no hidden agenda. Honest, dependable, genuinely caring!”

“I worked with Pnina to buy our home, and I’ve never experienced an agent like her! Pnina wasn’t just focused on securing the best deal—she supported me emotionally, helping me weigh pros and cons, clarify my needs, and navigate every bump along the way. She felt more like a friend and coach than an agent, always prioritizing my best interests. For anyone, especially Americans navigating the Israeli market, I can’t recommend Pnina enough—she’s truly one of a kind!”

“Aliyah was always my dream, but I struggled to make it work. Other agents asked about my budget, but I had no idea what I could afford or how to navigate mortgages in Israel. Each conversation left me more discouraged. Pnina was completely different. She took the time to understand my goals, grasped the full picture of my finances, and helped me create a realistic budget. That’s when the search began. She was persistent, creative, and found solutions for every challenge — even when financing became an obstacle. More than anything, Pnina genuinely cared. Thanks to her guidance and dedication, what once felt like an impossible dream became a beautiful reality.”

Pnina! Thank you for helping us so much along our process. We would highly recommend to all of our friends!!"

“I can’t recommend Pnina enough. Her deep knowledge of the rental market and attention to detail made our apartment search smooth and successful. Pnina took the time to understand exactly what we needed and kept us ahead of the game, sending listings that matched our criteria before they hit the market. Her negotiation skills helped us secure favorable lease terms, and her organization and communication made the entire process stress-free. What truly sets her apart is her genuine care. She provided honest feedback, insights on neighborhoods, and even followed up after we moved in to ensure everything was perfect. If you’re looking for expertise and exceptional service, Pnina is the one to call.”

Pnina listened to my description of my ideal apartment. She asked questions about my needs. Together, we prioritized my list so she could find the best rental for me. I felt I had a partner in my apartment search. She also has excellent knowledge of various neighborhoods in Yerushalayim and was able to show me a variety of properties based on what we had talked about.

Our meeting with Pnina was incredibly helpful. We gained a clear understanding of our finances and set realistic goals. We left feeling confident and informed. Highly recommend!

In the few months that Pnina has been working with us, we have only seen positive changes in our finances. We have tried different ways of budgeting for years, and within weeks of working with Fran, we finally see change and success! She is efficient, clear, patient, and understanding while being totally professional and extremely knowledgeable. We are so grateful for all the work she has been putting into us!

“She kept in touch, ensuring that everything was working out” Pnina went above and beyond any agent we met. She kept in touch, ensuring that everything was working out and she took personal responsibility for the deal. We highly recommend that anyone looking for extra service and care work with Pnina!